Customer Service

At the Mall Office:

  • Thunderbird Mall Gift Certificates

  • Lost & Found Items

  • Job Listings

  • Emergency Paging

    • Community Room
    Space is available for organizations to host group meetings. Tables, chairs, and coffee service is also available. Contact the mall office for more information: 741-9228


    Strollers & Wheelchairs
    Mall wheelchairs are available at Herberger's Customer Service during all mall hours and at the mall office. Call mall maintenance at (218)780-7908 or the mall office at (218)741-9228 to make arrangements.

    Mall Walking
    Walkers are welcome to exercise daily. Mall doors open 8:00 am on Monday through Saturday. Doors open at 10:00 am on Sunday.
    3 Full laps around the mall concourse equals 1 mile.

    Telephones
    Public telephones are located at three mall entrances by
    Big Kmart and Angel Nail.

    Post Office
    A post office mail drop and vending unit are located in the mall concourse outside Big Kmart's mall entrance.

    ATM
    Queen City Federal Bank ATM - Located at the outer edge of lot in front of Big Kmart and in front of Queen City Federal Bank inside mall concourse.
    Wells Fargo ATM - Located on the outer North Side Parking Lot
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